1 · COLLECTPurchase / promiseAgreement and scope
GetInstantProof guide
Organise evidence for a service dispute
Keep the quote or contract, agreed scope, payment history, scheduled dates, progress photographs, incomplete or defective work records, invoices and provider communications. Build a chronology showing what was promised, what was supplied and what remains disputed.
General information only — not legal advice · Reviewed 2 October 2026
General organisation guideChoose country and region before relying on jurisdiction-specific legal steps or deadlines.
Choose locationVISUAL EVIDENCE FLOW
From source records to one clear Proof Pack.
Keep the originals, organise the important records, connect them to the events they support, then make missing information visible.
1 · COLLECTPurchase / promise
2 · ORGANISEProblem evidencePayment history
3 · PROOF PACKComplaint / responseProgress and completion
1Agreement and scope2Payment history3Progress and completion4Defects and rectification
Agreement and scope
- Quote or proposal
- Scope/specification
- Contract or terms
- Change requests
- Scheduled dates
Payment history
Keep deposit, progress payments, final invoice, credits and disputed extras separately.
Progress and completion
Use dated photographs, completion notes, inspection material and records of unfinished or changed work.
Defects and rectification
Preserve defect photos, independent reports, rectification offers and later outcomes.
Important limitation
GetInstantProof organises the service record. It does not decide whether workmanship was defective or whether payment may lawfully be withheld.
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