1 · COLLECTPurchase / promiseAdvertisement and pre-sale claims
GetInstantProof guide
Organise evidence for a consumer dispute
Keep the advertisement or product description, order and payment records, contract or warranty, photographs, fault reports and complete communications with the business. Record what went wrong, when it happened and the remedy requested.
General information only — not legal advice · Reviewed 2 October 2026
General organisation guideChoose country and region before relying on jurisdiction-specific legal steps or deadlines.
Choose locationVISUAL EVIDENCE FLOW
From source records to one clear Proof Pack.
Keep the originals, organise the important records, connect them to the events they support, then make missing information visible.
1 · COLLECTPurchase / promise
2 · ORGANISEProblem evidenceOrder, contract and payment
3 · PROOF PACKComplaint / responseProduct, service or fault records
1Advertisement and pre-sale claims2Order, contract and payment3Product, service or fault records4Repair and return history
Advertisement and pre-sale claims
Save the full advertisement, listing, product page, specifications and written claims that influenced the purchase.
Order, contract and payment
- Receipt or order confirmation
- Contract or terms
- Invoice
- Finance records
- Payment record
- Delivery details
Product, service or fault records
Keep dated photographs, video, inspection reports, diagnostics, service records and a clear description of the problem.
Repair and return history
Organise warranty terms, return requests, repair bookings, technician reports, replacement offers and collection or delivery records.
Important limitation
GetInstantProof organises material. It does not decide whether a product or service breached the law or guarantee a refund, repair, replacement or compensation.
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